Sun, 1 June 2014
Eric Shinseki once discussed his management technique, comparing it to combat, where you never have enough information or resources."Sometimes you just gotta launch, and fight your way through the unknowns."
That might work at times in combat. In a non-combat organization, a narrow focus on motivation works about as well as overfilling a gas tank in response to a dead battery. Perverse incentives are a recognized enemy in the private sector. In this case, the 14-day mandate provided an incentive that was singularly perverse.